Concept and production:
This Online store name is: TAOTAOTOYS;
Our website link: www.taotaotoys.com
1, If the quality of the products has problem, we will full refund, or resent one new package to you;
2, All the orders or the Packages are included one Tracking number, you can check it by this tracking number;
3, In the case of parcel transportation, if you encounter special circumstances, or can not be predicted, and can not prevent problems, it may lead to delays in parcel transportation. In this case, we are unable to provide additional compensation. However, if the goods are not received within 60 days after the goods are delivered, we will refund them in full or re-delivery. beg to be excused!
If there are other problems, please leave massage or sent email to us, Thanks your support.
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.